The One Minute Manager
This little book was recommended to me by a ski instructor after a ski lesson at Squaw. The man was probably in his 70s, but skied incredibly well, and had a lot of wisdom to pass on. He was tough, but nice, like a One Minute Manager.
More of a pamphlet than a book, One Minute Manager unfolds as a story about a young man wanting to learn to be a good people manager. The story makes the points more vivid, but at its core, there is an interesting and somewhat surprising strategy outlined for being a good hands off manager. The approach reminds me a little bit of Christian's management style. There are three parts:
- Set goals and expectations with the employee, write them down succinctly and have them ready for review. (This is similar to Google OKRs, and definitely worthwhile).
- Especially early on, look for behaviors that are praise-worthy, and give due praise honestly and directly. (This seems like a great idea to try on interns).
- Reprimand unwanted behavior as it happens, but emphasize their worth as people. (This seems quite hard to pull off without being a dick).